I first met with agent Greg for an apartment in Federal Hill which I found on craigslist. I liked the place but had some stipulations to moving in — some minor fixes and a paint job — before I submitted my deposit.
When everything went through and I got the keys, I learned that none of my requests had been completed which was very frustrating.
I contacted Greg and his manager Brian who both assured me it was all a miscommunication. They then organized all the fixes but couldn’t get the landlord to do the promised paint job.
But they bought us all the paint and supplies we needed to get the job done which was an appreciated compromise and good to see that they tried to follow through with their promises.
The people at RentProv are good people. Just make sure your questions get answered.